UAE Insurance & Revenue Management

Ayurvedic Billing Software for UAE Insurance and NABIDH Billing

Bill insurance patients, cash patients, and corporate clients from one system - with pre-authorisation management, e-Claim submission, payment reconciliation, UAE VAT compliance, and NABIDH-linked billing that eliminates the double-entry between clinical records and insurance claims.

e-Claim Ready Pre-Authorization UAE VAT NABIDH-Linked

Why Ayurvedic billing in UAE is more complex than standard clinic billing

Billing for Ayurvedic services in the UAE involves three layers of complexity that don't apply to most clinic billing scenarios. First, Ayurvedic procedures need to be mapped to the ICD-10 diagnosis codes and the procedure codes that UAE insurers and health authorities accept - a translation step that generic billing software leaves to the billing clerk to do manually. Second, many Panchakarma programmes require pre-authorisation before the insurer will cover the cost, and that pre-authorisation documentation needs to travel with the claim. Third, the clinical record and the billing record need to be connected, because NABIDH submission and insurance claim submission draw from the same encounter data - but generic systems keep these as separate processes.

MedicoPlus Ayur addresses all three layers in the same workflow. The Vaidya documents the consultation in Ayurvedic clinical terms. The system maps those terms to the ICD-10 and procedure codes required by the relevant health authority and insurer. Pre-authorisation requests are generated from the clinical record and tracked through to approval. Insurance claims are submitted through the e-Claim pathway and reconciled against payments - all from the same platform that submits to NABIDH.

Pre-authorisation for Panchakarma insurance coverage

UAE insurers typically require prior approval before covering Panchakarma programmes - particularly multi-session or residential programmes. Without pre-authorisation, a clinic that has delivered a 14-day Panchakarma programme may find the claim rejected entirely, leaving a large revenue gap. Managing pre-authorisation manually - tracking which programmes have been approved, for how many sessions, with which authorisation reference number, and ensuring that reference number appears on each session claim - is error-prone when done in spreadsheets or memory.

MedicoPlus Ayur's pre-authorisation module generates the request documentation from the Vaidya's treatment plan, tracks the insurer's response, and attaches the approval reference to all claims generated during the authorised programme period. When a programme is extended or modified, the system flags that an updated pre-authorisation may be needed before the modified sessions are submitted.

Billing Capabilities

What the billing module covers for Ayurvedic clinics

e-Claim Submission

Submit insurance claims to UAE health insurers through DHA, DOH, and MOH e-Claim pathways. ICD-10 codes and procedure codes mapped automatically from Ayurvedic clinical records.

Pre-Authorisation Management

Generate pre-authorisation requests from the Vaidya's treatment plan. Track insurer responses, attach approval references to claims, and flag when extended programmes need re-authorisation.

Payment Reconciliation

Match incoming insurer payments against submitted claims. Track outstanding receivables by insurer and flag claims that have been rejected or partially paid for follow-up.

Cash & Split Billing

Manage cash, insurance, and co-payment patients in the same billing workflow. Split billing for patients who pay a co-payment while insurance covers the balance - with the correct amounts on each receipt and claim.

UAE VAT & India GST

UAE 5% VAT applied and reported correctly for healthcare services. For India-based operations, GST compliance in the same billing engine. VAT reports generated for FTA filing periods.

NABIDH-Linked Billing

Insurance claims and NABIDH submissions draw from the same clinical record - no separate data entry for billing staff. When the Vaidya saves the consultation, both the NABIDH submission and the claim preparation are initiated simultaneously.

Common Questions

Ayurvedic billing software - questions answered

MedicoPlus Ayur supports e-Claim submission compatible with major UAE health insurers across Dubai (DHA framework), Abu Dhabi (DOH framework), and the Northern Emirates (MOH framework). Coverage includes Daman, Oman Insurance, AXA, Cigna, MetLife, and other network insurers. Contact us to confirm coverage for your specific insurer panel, as Ayurvedic coverage varies by insurer policy.
Panchakarma packages are configured in the system with the procedures included, the number of sessions, and the applicable insurer codes. Pre-authorisation is requested and tracked before the programme begins. Each session generates a claim record linked to the pre-authorisation reference. The system tracks how many sessions have been claimed against the authorised total and alerts billing staff when the limit is approaching.
Yes. UAE VAT at 5% is applied based on the taxability of each service line - healthcare services that are exempt from VAT are handled correctly, and taxable retail items (herbal products, supplements sold to patients) are taxed at the applicable rate. VAT invoices in the FTA-required format are generated automatically. Quarterly VAT reports can be exported for FTA filing.
Rejected claims appear in the billing dashboard with the insurer's rejection reason code and description. Common rejection reasons - missing diagnosis code, expired pre-authorisation, incorrect patient details - are flagged with the specific field that caused the rejection. Billing staff can correct the issue and resubmit without losing the original claim record. Rejection patterns can be reported on to identify systemic issues with specific insurers or procedure types.

Stop losing revenue to claim rejections

Ayurvedic billing from clinical record to insurance payment

Request a demonstration of the billing workflow - from Vaidya consultation through pre-authorisation, e-Claim submission, and payment reconciliation for your UAE clinic's insurer panel.